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About Dina Lynch Eisenberg, JD MBA

About Dina Lynch Eisenberg, JD MBA

Dina Lynch Eisenberg, JD, MBA is on a mission to introduce the benefits of Ombuds work to more tech companies.

Former lawyer, she served as an Organizational Ombuds in a variety of settings, including tech companies, manufacturing, banking as well as colleges and universities.

Dina most recently was the Global Head of Ombuds Services for Twitter, designed their program and served as inaugural Organizational Ombuds. With almost a quarter century of experience, Dina founded Ombudsology.com,an Ombuds Advisory firm that offers outsourced ombuds services to mid-sized companies and ombuds career counseling to aspiring ombuds.

Her upcoming book, Fixable Culture: Your Practical Guide to Transforming your Company from Toxic to Trusting with an Effective Ombuds Program, is the only guide that helps leaders to determine if an Ombuds program is a good fit and think through the ideation process.

Dina is a sought-after speaker and podcast guest. Her ombuds work appears in Entrepreneur and Inc magazines.

  • Launched the first Ombuds program in Big Tech at Twitter
  • Featured in leading business magazines like Inc and Entrepreneur
  • Invited to lecture at Harvard University and Harvard Law School
  • Developed a conflict management system for Coca Cola
  • Granted a lifetime achievement award for mediation work
  • Received accommodation from the governor of Massachusetts for helping to quell race riots
  • Named 40 under 40 recipient by the Boston Business Journal

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What Clients Say...

With very thoughtful questions and compassionate curiosity, Dina helped me conceptualize a new path for my aspiring ombuds. There are so many of us searching for just that kind of guidance and counsel. Gratitude is the word I’m holding and feeling toward Dina for her willingness to share her time,her expertise, her experience, her questions and her knowledge with me.

Toni T. Hawkins, MPH, MA Conflict Management Practitioner/Aspiring Ombuds

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